Karen dog owner demands vet clinic receptionist cancel the next appointment so she can come in: 'Some folks act like a full schedule is optional!'

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Ben Weiss • Writer and Editor
Nov 26, 2025 2:00 PM EST

Just because something is inconvenient for you does not mean you have the right to make everyone else's lives inconvenient.

This lady forgot that she needed to take her dog to the vet for a routine checkup before going out of town the very next day. When she called the office, the receptionist informed her that everything was booked, and she wouldn't be able to schedule the lady and her dog for an appointment for another three weeks.

Let's just say that the Karen of this tale did not take this news well at all. She proceeded to go into full rage mode, berating the receptionist over the phone and demanding an appointment that day. The receptionist gave her the best offer she could, which was to put her on the waitlist and inform her if something opens up. 

That wasn't good enough for dear old Karen. She doubled down and proceeded to demand that she speak with other pet owners with scheduled appointments in order to get them to move things around for her. Talk about some audacity! Keep scrolling below for the full story and for the best reactions from several members of this online community.

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  • Portrait of a senior woman holding and kissing her pet dog outside.
    via Unsplash+ (Getty Images)

    Image is representative only and does not depict the actual subjects of the story.

  • "'Call the Next Client and Cancel Them for Me'—Ma’am, No."

    Hi all, this happened about 2 years ago. I worked as a client representative at an animal clinic. At the time, we only had about 3 doctors. All doctors were fully booked for the week.
    via No_Thanks001
  • A client, let's call her Karen, called demanding to be seen for a wellness and vaccines appointment ASAP. I took a look at the schedule; the next
    via No_Thanks001
  • availability was a week out (most vets are fully booked for 3 weeks in SF). I asked for her availability and she proceeded to yell at me.
    via No_Thanks001
  • Karen was screaming on the phone that she needed to be seen today so she could board her dog. She was traveling and leaving the following day. I unfortunately had to apologize
    via No_Thanks001
  • for the situation and informed her we had no availability. We could put her on a waiting list and if we had any cancellations today, we would give her a call. This pissed her off even more.
    via No_Thanks001
  • She demanded to be squeezed in and said that she was on her way. She asked me to call the next appointment and have her rescheduled. Ya'll, the audacity of this woman had my flabbers gasted. I told her we could not and I was not willing to do that.
    via No_Thanks001
  • She then proceeded to ask me for the client's contact info so she could call her herself!! Like WTH!! I again said no, she yelled some more, and hung up.
    via No_Thanks001
  • Portrait of a senior woman holding her pet dog outside.
    via Unsplash+ (Getty Images)

    Image is representative only and does not depict the actual subjects of the story.

  • marshmallowglows I love how her brilliant solution to her problem was to just create the exact same problem for someone else. It screams entitlement in another level
    via No_Thanks001
  • Talia Whim Some folks act like a full schedule is optional. You can't just bump another pet's appointment because someone didn't plan ahead. Just loved the way you handled it, very professional.
    via No_Thanks001
  • cherryswish Imagine being the next client and getting a call from some random woman demanding you give up your appointment. That would be a wild story to tell at the dog park.
    via No_Thanks001
  • mcfiddlestien After she asked for the clients number I would have happily. supplied her with the nonemergency number for the local police and spent the rest of the day thinking of the different possible ways that call would have gone and laughed my ass off at each scenario.
    via No_Thanks001
  • Knever It would be funny if you pretended make the appointment, and when she got there, inform her, "Sorry, somebody else called and wanted to be squeezed in so they asked us to cancel your appointment."
    via No_Thanks001
  • TheQuarantinian As soon as they raise their voice just hang up. No argument, no debate just hang up. Call starts out with them screaming? Hang up without a word. Consistently. Every time.
    via No_Thanks001
  • davewh "The lack of planning on your part does not create an emergency on my part."
    via No_Thanks001
  • SueBeee lol. God people are such idiots. I had someone do this to me in person. Her dog was so itchy and uncomfortable and needed to be seen RIGHT NOW OR ELSE. The waiting room was completely full, she could actually see what was going on. I do believe there was alcohol involved.
    via No_Thanks001
  • colborne 'had my flaggers gasted'. I'm gonna steal that.
    via No_Thanks001
  • NYC-WhWmn-ov50 I am constantly amazed at how nasty people are to all tge workers at their vet clinic but yet demand to be seen immediately because their baby wofofybottoms so desperately needs them. Gee, if Woofy needs then so badly, shouldnt you want to make them your best pals in the world who just LOVE to see you, instead of trying to lock the door when they know you're coming.
    via No_Thanks001

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Tags

customer service karens dogs dog owner veterinarian entitled people karma vet funny karen entitled people
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